Customer & access
AccountRiverside Property Mgmt
On-site contactMaria Torres
AccessMgmt office holds key. Call 30 min ahead.
PriorityUrgent
Customer complaint
"Unit not cooling. Thermostat reads 82°F. Started yesterday afternoon."
Equipment
Carrier 24ACC636 — Living room split
S/N: 4119X04815 · R-410A · 3 ton
Install: Jun 2019 · Age: 7 yrs · Last: Dec 2025
Warranty: Aug 2027 · Filter: 20×25×1
1.5 lbs R-410A added Dec 2025. Check for slow leak before service.
Tasks
Inspect capacitor and contactor
Check refrigerant pressures
Test electrical — capacitor µF reading
Verify delta-T and confirm operation
Parts & labor
Run capacitor 35/5 µF×1$38
Filter 20×25×1×1$14
Labor — standard (2 hrs)
$180
Work summary
Shown to customer on sign-off
Customer sign-off
Tap to capture signature
Parts$52.00
Labor$180.00
Tax (7.5%)$3.90
Total$235.90
Invoice reviewed by office before sending to customer